SNA Postcard Cabins/GetAway House Customer Support Escalation Doc

Safety NetAccess Customer Support Escalation Document

(This document is to be used once installation has been completed and network is live.)

Postcard Cabins/Getaway House

Wi-Fi related support inquiries please call

877-259-7191

Postcard Cabins/Getaway House

Telephone related support inquiries please call

336-776-0565

Postcard Cabins/Getaway House

Managed Services related support inquiries please call

336-793-8477

Click Email

Once your email has been received, a ticket is generated, and you will be provided with your assigned ticket number.

Please keep track of your ticket number. Any further communication on this issue will relate to the assigned ticket number.

If for some reason, you are not satisfied with the level and/or quality of support you were provided with, please feel free to email us here at escalations@safetynetaccess.com.